China Brands, Marketing & Consumers
Viral Merchants Bank Commercial Hits Close to Home for Chinese Students Abroad
A viral commercial titled ‘The World is No Bigger than a Tomato Omelette’ is making Chinese students tear up.
Published
7 years agoon
A Merchants Bank viral campaign titled ‘The World is No Bigger than a Tomato Omelette’ is triggering many reactions on Chinese social media. While the commercial moves many people to tears, others find it sends out the wrong message.
Over the past two days, a commercial by China Merchants Bank (招商银行) titled ‘The world is no bigger than a fried tomato omelette’ (“世界再大,大不过一盘番茄炒蛋”) has gone viral on Chinese social media. While the ad campaign is a tearjerker for many, some find it a source of annoyance.
The 4-minute commercial revolves around Chinese exchange student Yang who is in his first week in America and has to cook a Chinese dish for a potluck party.
“Your world means the world to us.”
Worried that he does not know how make the classic Chinese xīhóngshì chǎo jīdàn dish (西红柿炒鸡蛋 generally: ‘scrambled eggs with tomatoes’), Yang calls up his mother in China for help.
When he finds his mother’s explanation on how to prepare the dish not clear enough, the young man gets frustrated. Just as he is about to panic, his phone beeps that there is an incoming WeChat message; it is his mother on a video showing her son how to make fried tomato and eggs from her kitchen.
Thanks to his mother’s help, Yuan shows up at the party with a tasty dish. One of the party’s attendants asks Yuan about China and how much the time difference with America is.
The moment Yang replies “12 hours,” he realizes that he asked his mother for help in the middle of the night – and that she got up for him without her ever complaining about it.
Touched that his parents would wake up in the dark of the night to make a video tutorial for him, he messages his mother to say “thank you.”
The commercial ends with an image of Yang’s parents in their kitchen in China, texting: “We want to stand by your side, but we want even more for you to have the world. Your world means the world to us” (“你的世界大于全世界”).
The commercial promotes the Merchants Bank’s special Visa credit card for exchange students.
VIEW THE VIDEO HERE:
The commercial, that went trending on Weibo and Wechat today, touched many people to tears. Moved by these parents’ unconditional love for their child, people shared their own stories of studying abroad and receiving help from their parents.
“An idiot who doesn’t sympathize with his parents and does not even care about the time difference.”
Many other people, though, say the commercial sends out the wrong message, and that Chinese parents today are raising children who are not independent enough.
A Weibo user nicknamed Wuyue (@五岳散人) writes:
“That sucker ad by the Merchants Bank is really powerful alright. He doesn’t know how to stir-fry tomatoes and eggs, and despite the fact that it is broad daylight there, he doesn’t even know it’s nighttime in China and calls his mummy for help. He then, particularly proud, tells his friends ‘I am from China.’ What does that mean? It means his mother raised a boy who cannot even cook for himself. An idiot who doesn’t sympathize with his parents and does not even care about the time difference.”
Other people agree, saying: “You can’t disturb your sleeping parents to make tomato omelette,” or: “Don’t we have Baidu [search engine] for this?”
Some commenters say they find the commercial “infuriating,” stating that people who do not know how to make tomato and eggs should not even qualify to study abroad.
There are also commenters who simply wonder what the commercial has to do with the credit card it promotes.
“True portrayal of relations between Chinese exchange students and their parents.”
An author at news platform 36kr.com disagrees with the critics, writing: “As someone who has been an exchange student before, this commercial made me cry when I saw it late at night.”
“Yesterday night, this commercial started going viral on WeChat and my friends who are studying abroad sent it to me with teary emoticons.”
The 36kr author says that some of her friends were crying their eyes out over the ad:
“This ad is a true portrayal of the relations between exchange students and their parents. The tomato and eggs dish is just an example, but behind it you’ll find the far-reaching love of parents towards their children that goes beyond any time-difference.”
Many on Weibo agree with this stance, writing: “Over the past few days, every single chat group for exchange students has been posting this video. I finally watched it. Tears were streaming down my face.”
About the connection to the credit card product, the author of 36kr.com writes: “The most important purpose [of this ad] is to enhance the brand image of the China Merchants Bank. Tying the brand together with this scene, we have emotional resonance and thus it creates more trust in the brand, associating the Merchants Bank with ‘warmth,’ ‘care,’ and ‘love.'”
“China Merchants Bank is taking a route that is more common in Thailand, where ‘sadvertising’ is a well-known phenomenon.”
By choosing to promote their latest credit card in this way, the China Merchants Bank is taking a route that is more common in Thailand, where ‘sadvertising’ is a well-known phenomenon.
Throughout the years, several Thai tearjerking movie-like commercials have become very popular on the internet. These Thai commercials, internationally acclaimed, mainly focus on narrative and plot and are similar to short movies.
They are called ‘sadvertising’ because their touching narratives, strong actors, qualitative film work and emotive music make it difficult not to tear up while watching.
‘The World is No Bigger than a Tomato Omelette’ was not produced by a Thai director, however. Its director is Xi Ran (席然), a young creative filmmaker whose work includes movies such as I Love You to Love Me (爱在一起).
According to this article on marketing platform Meihua.info, Xi Ran has had previous successes in making commercials.
“The commercial shows the great lengths to which Chinese parents will go to support their children in their education and endeavours – no matter where in the world they are.”
Despite all criticism, the commercial could be called a great success as it has become the talk of the day in many chat groups – mainly relating to those students who are studying abroad.
According to Quartz, Chinese students are studying abroad in record numbers. In 2015 alone, more than half a million Chinese headed overseas to study.
But the commercial does not just resonate with those outside of China. Many students who go to university within China also have to travel long hours to see their parents, and often do not have the means or time to see their family.
Children from China’s younger generations, mostly the post-90s generation, are often the pride of their family for being the first person to go to university or to study abroad.
They generally are used to receive a lot of attention and (financial) help from their family. This also shows in the ‘tents of love’ phenomenon, where parents will accompany their children when they first go to college and sleep in tents outside the campus.
The viral ‘tomato and eggs’ commercial also shows, in its own way, the great lengths to which Chinese parents will go to make sure they can support their children in their education and endeavours – no matter where in the world they are.
“I saw it. I cried,” many commenters simply wrote.
“This commercial annoyed me,” one person says: “Not because of the story, but because it made me realize I actually also do not know how to make tomato omelette.”
Also wondering about the right way to make this comfort dish now? Here’s a link for you – so you don’t have to call up your parents in the middle of the night.
By Manya Koetse and Miranda Barnes
Follow @whatsonweibo
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China Arts & Entertainment
Controversial Wanghong Livestreamers Are Becoming a Weibo Staple in China
‘Wanghong’ was a mark of online fame; now, it’s increasingly tied to controversy and scandal.
Published
2 weeks agoon
October 27, 2024As livestreaming continues to gain popularity in China, so do the controversies surrounding the industry. Negative headlines involving high-profile livestreamers, as well as aspiring influencers hoping to make it big, frequently dominate Weibo’s trending topics.
These headlines usually revolve around China’s so-called wǎnghóng (网红) influencers. Wanghong is a shortened form of the phrase “internet celebrity” (wǎngluò hóngrén 网络红人). The term doesn’t just refer to internet personalities but also captures the viral nature of their influence—describing content or trends that gain rapid online attention and spread widely across social media.
Recently, an incident sparked debate over China’s wanghong livestreamers, focusing on Xiaohuxing (@小虎行), a streamer with around 60,000 followers on Douyin, who primarily posts evaluations of civil aviation services in China.
On October 15, 2024, at Shenzhen Bao’an International Airport, Xiaohuxing confronted a volunteer at the automated check-in counter, insisting she remove her mask while livestreaming the entire encounter. He was heard demanding, “What gives you the right to wear a mask? What gives you the right not to take it off?” and even attempted to forcibly remove her mask, challenging her to call the police.
He also argued with a male traveler who tried to intervene. In the end, the airport’s security officers detained him. Shortly after the incident, a video of the livestream went viral on Weibo under various hashtags (e.g. #网红小虎行机场强迫志愿者摘口罩#) and attracted millions of views. The following day, Xiaohuxing’s Douyin account was banned, and all his videos were removed. The Shenzhen Public Security Bureau later announced that the account’s owner, identified as Wang, had been placed in administrative detention.
On October 13, just days before, another livestreaming controversy erupted at Guangzhou Baiyun International Airport. Malatang (@麻辣烫), a popular Douyin streamer with over a million followers, secretly filmed a young couple kissing and mocked them, continuing to film while passing through security—an area where filming is prohibited.
Her livestream quickly went viral, sparking discussions about unauthorized filming and misconduct among Chinese wanghong. In response, Malatang’s agent posted an apology video. However, the affected couple hired a lawyer and reported the incident to the police (#被百万粉丝网红偷拍当事人发声#). On October 17, Malatang’s Douyin account was banned, and her videos were removed.
In both cases, netizens uncovered additional examples of inappropriate behavior by Xiaohuxing and Malatang in past broadcasts. For example, Xiaohuxing was reportedly aggressive towards a flight attendant, demanding she kneel to serve him, while Malatang was criticized for scolding a delivery person who declined to interact with her on camera.
Comments on Weibo included, “They’ll do anything for traffic. Wanghong are getting a bad reputation because of people like this.” Another added, “It seems as if ‘wanghong’ has become a negative term now.”
Rising Scrutiny in China’s Wanghong Economy
Xiaohuxing and Malatang are far from isolated cases. Recently, many other wanghong livestreamers have also been caught up in negative news.
One such figure is Dong Yuhui (董宇辉), a former English teacher at New Oriental (新东方) who transitioned to livestreaming for East Buy (东方甄选), where he mixed education with e-commerce (read here). Dong gained significant popularity and boosted East Buy’s brand before leaving to start his own company. Recently, however, Dong faced backlash for inaccurate statements about Marie Curie during an October 9 livestream. He incorrectly claimed that Curie discovered uranium, invented the X-ray machine, and won the Nobel Prize in Literature, among other things.
Considering his public image as a knowledgeable “teacher” livestreamer, this incident sparked skepticism among viewers about his actual expertise. A related hashtag (#董宇辉称居里夫人获得诺贝尔文学奖#) garnered over 81 million views on Weibo. In addition to this criticism, Dong is also being questioned about potential false advertising, which is a major challenge for all livestreamers selling products during their streams.
Another popular livestreamer, Dongbei Yujie (@东北雨姐), is currently also facing criticism over product quality and false advertising claims. Originally from Northeast China, Dongbei Yujie shares content focused on rural life in the region. Recently, her Douyin account, which boasts an impressive 22 million followers, was muted due to concerns over the quality of products she promoted, such as sweet potato noodles (which reportedly contained no sweet potato). Despite issuing public apologies—which have garnered over 160 million views under the hashtag “Dongbei Yujie Apologizes” (#东北雨姐道歉#)—the controversy has impacted her account and led to a penalty of 1.65 million yuan (approximately 231,900 USD).
Former top Douyin livestreamer Fengkuang Xiaoyangge (@疯狂小杨哥) is also facing a career downturn. Leading up to the 2024 Mid-Autumn Festival, he promoted Hong Kong Meicheng mooncakes in his livestreams, branding them as a high-end Hong Kong product. However, it was soon revealed that these mooncakes had no retail presence in Hong Kong and were primarily produced in Guangzhou and Foshan, sparking accusations of deceptive marketing. Due to this incident and previous cases of misleading advertising, his company came under investigation and was penalized. In just a few weeks, Fengkuang Xiaoyangge lost over 8.5 million followers (#小杨哥掉粉超850万#).
It’s not only ecommerce livestreamers who are getting caught up in scandal. Recently, the influencer “Xiaoxiao Nuli Shenghuo” (@小小努力生活) and her mother were arrested for fabricating a tragic story – including abandonment, adoption, and hardships – to gain sympathy from over one million followers and earn money through donations and sales. They, and two others who helped them manage their account, were sentenced to ten days in prison for ‘false advertising.’
Wanghong Fame: Opportunity and Risk
China’s so-called ‘wanghong economy’ has surged in recent years, with countless content creators emerging across platforms like Douyin, Kuaishou, and Taobao Live. These platforms have transformed interactions between content creators and viewers and changed how products are marketed and sold.
For many aspiring influencers, becoming a livestreamer is the first step to building a presence in the streaming world. It serves as a gateway to attracting traffic and potentially monetizing their online influence.
However, before achieving widespread fame, some livestreamers resort to using outrageous or even offensive content to capture attention, even if it leads to criticism. For example, before his account was banned, Xiaohuxing set his comment section to allow only followers to comment, gaining 3,000 new followers after his controversial livestream at Shenzhen Airport went viral. Many speculated that some followers joined just to leave critical comments, but it nonetheless grew his following.
As livestreamers gain significant fame, they must exercise greater caution, as they often hold substantial influence over their audiences, making accuracy essential. Mistakes, whether intentional or not, can quickly erode trust, as seen in the example of the super popular Dong Yuhui, who faced backlash after his inaccurate comment about Marie Curie sparked public criticism.
China’s top makeup livestreamer, Li Jiaqi (李佳琦), experienced a similar reputational crisis in September last year. Responding dismissively to a viewer who commented on the high price of an eyebrow pencil, Li replied, “Have you received a raise after all these years? Have you worked hard enough?” Commentators pointed out that the pencil’s cost per gram was double that of gold at the time. Accused of “forgetting his roots” as a former humble salesman, Li lost one million Weibo followers in a day (read more here).
Despite the challenges and risks, becoming a wanghong remains an attractive career path for many. A mid-2023 Weibo survey on “Contemporary Employment Trends” showed that 61.6% of nearly 10,000 recent graduates were open to emerging professions like livestreaming, while 38.4% preferred more traditional career paths.
Taming the Wanghong Economy
In response to the increasing number of controversies and scandals brought by some wanghong livestreamers, Chinese authorities are implementing stricter regulations to monitor the livestreaming industry.
In 2021, China’s Propaganda Department and other authorities began emphasizing the societal influence of online influencers as role models. That year, the China Association of Performing Arts introduced the “Management Measures for the Warning and Return of Online Hosts” (网络主播警示与复出管理办法), which makes it challenging, if not impossible, for “canceled” celebrities to stage a comeback as livestreamers (read more).
The Regulation on the Implementation of the Law of the People’s Republic of China on the Protection of Consumer Rights and Interests (中华人民共和国消费者权益保护法实施条例), effective July 1, 2024, imposes stricter rules on livestream sales. It requires livestreams to disclose both the promoter and the product owner and mandates platforms to protect consumer rights. In cases of illegal activity, the platform, livestreaming room, and host are all held accountable. Violations may result in warnings, confiscation of illegal earnings, fines, business suspensions, or even the revocation of business licenses.
These regulations have created a more controlled “wanghong” economy, a marked shift from the earlier, more unregulated era of livestreaming. While some view these measures as restrictive, many commenters support the tighter oversight.
A well-known Kuaishou influencer, who collaborates with a person with dwarfism, recently faced backlash for sharing “vulgar content,” including videos where he kicks his collaborator (see video) or stages sensational scenes just for attention.
Most commenters welcome the recent wave of criticism and actions taken against such influencers, including Xiaohuxing and Dongbei Yujie, for their behavior. “It’s easy to become famous and make money like this,” commenters noted, adding, “It’s good to see the industry getting cleaned up.”
State media outlet People’s Daily echoed this sentiment in an October 21 commentary, stating, “No matter how many fans you have or how high your traffic is, legal lines must not be crossed. Those who cross the red line will ultimately pay the price.”
This article and recent incidents have sparked more online discussions about the kind of influencers needed in the livestreaming era. Many suggest that, beyond adhering to legal boundaries, celebrity livestreamers should demonstrate a higher moral standard and responsibility within this digital landscape. “We need positive energy, we need people who are authentic,” one Weibo user wrote.
Others, however, believe misbehaving “wanghong” livestreamers naturally face consequences: “They rise fast, but their popularity fades just as quickly.”
When asked, “What kind of influencers do we need?” one commenter responded, “We don’t need influencers at all.”
By Wendy Huang
Follow @whatsonweibo
Edited for clarity by Manya Koetse
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China Books & Literature
Why Chinese Publishers Are Boycotting the 618 Shopping Festival
Bookworms love to get a good deal on books, but when the deals are too good, it can actually harm the publishing industry.
Published
5 months agoon
June 8, 2024By
Ruixin ZhangJD.com’s 618 shopping festival is driving down book prices to such an extent that it has prompted a boycott by Chinese publishers, who are concerned about the financial sustainability of their industry.
When June begins, promotional campaigns for China’s 618 Online Shopping Festival suddenly appear everywhere—it’s hard to ignore.
The 618 Festival is a product of China’s booming e-commerce culture. Taking place annually on June 18th, it is China’s largest mid-year shopping carnival. While Alibaba’s “Singles’ Day” shopping festival has been taking place on November 11th since 2009, the 618 Festival was launched by another Chinese e-commerce giant, JD.com (京东), to celebrate the company’s anniversary, boost its sales, and increase its brand value.
By now, other e-commerce platforms such as Taobao and Pinduoduo have joined the 618 Festival, and it has turned into another major nationwide shopping spree event.
For many book lovers in China, 618 has become the perfect opportunity to stock up on books. In previous years, e-commerce platforms like JD.com and Dangdang (当当) would roll out tempting offers during the festival, such as “300 RMB ($41) off for every 500 RMB ($69) spent” or “50 RMB ($7) off for every 100 RMB ($13.8) spent.”
Starting in May, about a month before 618, the largest bookworm community group on the Douban platform, nicknamed “Buying Like Landsliding, Reading Like Silk Spinning” (买书如山倒,看书如抽丝), would start buzzing with activity, discussing book sales, comparing shopping lists, or sharing views about different issues.
This year, however, the mood within the group was different. Many members posted that before the 618 season began, books from various publishers were suddenly taken down from e-commerce platforms, disappearing from their online shopping carts. This unusual occurrence sparked discussions among book lovers, with speculations arising about a potential conflict between Chinese publishers and e-commerce platforms.
A joint statement posted in May provided clarity. According to Chinese media outlet The Paper (@澎湃新闻), eight publishers in Beijing and the Shanghai Publishing and Distribution Association, which represent 46 publishing units in Shanghai, issued a statement indicating they refuse to participate in this year’s 618 promotional campaign as proposed by JD.com.
The collective industry boycott has a clear motivation: during JD’s 618 promotional campaign, which offers all books at steep discounts (e.g., 60-70% off) for eight days, publishers lose money on each book sold. Meanwhile, JD.com continues to profit by forcing publishers to sell books at significantly reduced prices (e.g., 80% off). For many publishers, it is simply not sustainable to sell books at 20% of the original price.
One person who has openly spoken out against JD.com’s practices is Shen Haobo (沈浩波), founder and CEO of Chinese book publisher Motie Group (磨铁集团). Shen shared a post on WeChat Moments on May 31st, stating that Motie has completely stopped shipping to JD.com as it opposes the company’s low-price promotions. Shen said it felt like JD.com is “repeatedly rubbing our faces into the ground.”
Nevertheless, many netizens expressed confusion over the situation. Under the hashtag topic “Multiple Publishers Are Boycotting the 618 Book Promotions” (#多家出版社抵制618图书大促#), people complained about the relatively high cost of physical books.
With a single legitimate copy often costing 50-60 RMB ($7-$8.3), and children’s books often costing much more, many Chinese readers can only afford to buy books during big sales. They question the justification for these rising prices, as books used to be much more affordable.
Book blogger TaoLangGe (@陶朗歌) argues that for ordinary readers in China, the removal of discounted books is not good news. As consumers, most people are not concerned with the “life and death of the publishing industry” and naturally prefer cheaper books.
However, industry insiders argue that a “price war” on books may not truly benefit buyers in the end, as it is actually driving up the prices as a forced response to the frequent discount promotions by e-commerce platforms.
China News (@中国新闻网) interviewed publisher San Shi (三石), who noted that people’s expectations of book prices can be easily influenced by promotional activities, leading to a subconscious belief that purchasing books at such low prices is normal. Publishers, therefore, feel compelled to reduce costs and adopt price competition to attract buyers. However, the space for cost reduction in paper and printing is limited.
Eventually, this pressure could affect the quality and layout of books, including their binding, design, and editing. In the long run, if a vicious cycle develops, it would be detrimental to the production and publication of high-quality books, ultimately disappointing book lovers who will struggle to find the books they want, in the format they prefer.
This debate temporarily resolved with JD.com’s compromise. According to The Paper, JD.com has started to abandon its previous strategy of offering extreme discounts across all book categories. Publishers now have a certain degree of autonomy, able to decide the types of books and discount rates for platform promotions.
While most previously delisted books have returned for sale, JD.com’s silence on their official social media channels leaves people worried about the future of China’s publishing industry in an era dominated by e-commerce platforms, especially at a time when online shops and livestreamers keep competing over who has the best book deals, hyping up promotional campaigns like ‘9.9 RMB ($1.4) per book with free shipping’ to ‘1 RMB ($0.15) books.’
This year’s developments surrounding the publishing industry and 618 has led to some discussions that have created more awareness among Chinese consumers about the true price of books. “I was planning to bulk buy books this year,” one commenter wrote: “But then I looked at my bookshelf and saw that some of last year’s books haven’t even been unwrapped yet.”
Another commenter wrote: “Although I’m just an ordinary reader, I still feel very sad about this situation. It’s reasonable to say that lower prices are good for readers, but what I see is an unfavorable outlook for publishers and the book market. If this continues, no one will want to work in this industry, and for readers who do not like e-books and only prefer physical books, this is definitely not a good thing at all!”
By Ruixin Zhang, edited with further input by Manya Koetse
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